Staff Directory

The Gordon Library staff is proud to support the information and research needs of the WPI community. Please see our list of important service contacts, or consult our staff directory below for department descriptions and staff contact information. Not sure who to contact? Email us at library@wpi.edu or use our online chat service.

Interested in working with us? We welcome your inquiries. Open positions for library staff are announced through WPI’s Career Services website. Student employees are integral to our mission, and provide essential and exemplary service to fellow students and faculty. For information on student job opportunities at the library, please contact our student staff supervisor or visit WPI’s Student Jobs website.

 

Administration

The administration coordinates the work of other library departments, and oversees all library activities to ensure that projects and goals meet the broader mission of the institution and meet or exceed academic library standards. We welcome your suggestions and comments on the library.

Anna Gold
University Librarian, George C. Gordon Library

Phone: +1 (508) 8316161

Anna Gold joined the WPI community as University Librarian in 2017. She brought with her a passion for and dedication to polytechnic learning and interdisciplinary research.

At WPI she has led projects to renew Gordon Library spaces to better serve as vibrant, productive working and learning spaces where students feel empowered and supported. She has also led the library’s Digital WPI initiative that showcases WPI student projects and research as well as the cultural and historical treasures of the WPI Archives. ...

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Jonathan Ortiz
Jonathan Ortiz  (he/him)
Library Operations Manager, George C. Gordon Library

Phone: +1 (508) 8314129

As the library operations manager, Jon directly supports all library staff and acts as a liaison between the Gordon Library and the rest of the WPI community. He works closely with the University Librarian to oversee the library budget, with a specific focus on processing invoices, managing library supplies and coordinating event logistics + staff/faculty conference room bookings. He also works closely with Facilities to make sure that any issues in the building are quickly identified and resolved.

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Access Services & Outreach

Access Services & Outreach oversees the following services: borrowing, course reserves, interlibrary loan, document delivery, and resource sharing with other libraries. We also are responsible for seeing that all items are returned to the shelves, oversee Tech Suite Reservations, and monitor the building for safety. Our focus is on customer service and we welcome all feedback and suggestions. Email us at accessservices@wpi.edu.

Brenda Cummings
Brenda Cummings  (She/Her)
Head, Library Access Services & Outreach, George C. Gordon Library

Phone: +1 (508) 8315101

Brenda is the Head of Access Services & Outreach, where she brings an excitement for library services and a passion for working with students. Leading a dynamic team, she oversees a variety of services that support the WPI community including, borrowing, course reserves, information and general reference services, resource sharing, student employment, collection maintenance, and outreach activities. Brenda joined WPI in 2022.

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Scholarly Communication and Open Strategies

The Library's newest department, Scholarly Communication and Open Strategies, is responsible for delivering high quality information resources and discovery services and innovative uses of technology and assessment strategies that advance WPI research, teaching, community engagement, and other library programs and initiatives. This includes developing and leading collaborative programs and services that advance the goals of open access in scholarly communication and educational resources, including digital publishing platforms, digital repositories for sharing student and faculty research and OER resources, and adoption of standards such as ORCiD and DOI that support scholarly communication.

Lori Ostapowicz-Critz
Associate Director, Scholarly Communication & Open Strategies, George C. Gordon Library

Phone: +1 (508) 8316252

As Associate Director for Scholarly Communication and Open Strategies, Lori provides leadership and management for the library’s Scholarly Communication and Open Strategies programs and services.  This includes responsibility for delivering high quality information resources and discovery services and innovative uses of technology and assessment strategies that advance WPI research, teaching, community engagement, and other library programs and initiatives.

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Philip Waterman
Collection Development & Acquisitions Librarian, George C. Gordon Library

Phone: +1 (508) 8316724

As Librarian for Global Programs & Undergraduate Learning Coordinator, Phil serves as the library liaison to Global Programs to support their project-based learning curriculum, leads the setting of goals and priorities for the library’s undergraduate instruction program, and coordinates the assessment of the instruction program. Phil provides research assistance to students, faculty, and staff through individual and group consultations, in-class instruction, and online tutorials.

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Research & Instruction

In collaboration with other library departments and university faculty, the Research & Instruction Department develops, delivers, and assesses learner-centered, sustainable and effective instruction and research consultation services that support WPI’s unique curriculum and interdisciplinary projects and research. Instruction and course- and project-related research services are integral to our students’ ability to accomplish their goals and develop foundational life skills, including critical information literacies. 

Kate Boylan
Research & Instruction Librarian, George C. Gordon Library

Phone: +1 (508) 8316591

Kate is a new member of the Research & Instruction team. She provides research assistance and instructional support to all library users,and is interested in the impact of emerging media and tech on schools of education, sustainable information architecture, and organization. Kate is passionate about accessibility and preservation, information and digital fluencies and creativity, and critical inquiry of all of the above, not just relative to her work, but in all aspects of life. Kate has a background in digital asset management and archives and digital humanities work. ...

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Archives and Special Collections

Archives and Special Collections actively collects, preserves, and makes available university records, historical and cultural collections, artwork, and objects of enduring value. The Archives provides services to the WPI community, scholarly researchers, and the broader public.

Emily O'Brien
Emily O'Brien  (she/her)
Digital Repository & Metadata Librarian, George C. Gordon Library

Phone: +1 (508) 8315230

As the Head of Archives & Special Collections and Digital Collections Librarian, Emily provides strategic leadership and vision for programs and services that document, preserve, and share the rich historical legacy of the WPI community. In her role, she also leads efforts to organize, preserve, describe, and provide access to born-digital and digitized archival materials, especially in her work with the Digital WPI repository. Her professional interests center on metadata wrangling, digital storytelling, and the integration of technology to strengthen preservation and access. ...

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Gillian McCuistion
Gillian McCuistion  (she/her)
Access & Outreach Archivist, George C. Gordon Library

As the Institute and Outreach Initiatives Archivist, Gillian develops, implements, and leads archival strategies for documenting and promoting Worcester Polytechnic Institute’s history. She plays a key role in preserving WPI’s legacy and impact through innovative collection development and outreach collaborations across campus, while ensuring ongoing discoverability of and access to archival resources. ...

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